SKIIN

A Connected Life Garment Solution

 
 

Imagine being able to stay connected with your family and healthcare practitioners no matter where you live? With SKIIN, you can take charge of your own health as well as the health and well-being of your family.

As a product designer, I help shape the patient mobile and clinician dashboard experiences.

 
 

THE CHALLENGE

Design a solution that empowers users to troubleshoot their own Garment and App connectivity problems.

 

CURRENT DESIGNS

Previous designs of the troubleshooting FAQ page

 

In order to design the best experience for the desired audience, I collaborated with the tech support team to understand the current troubleshooting experience. My focus was on the Troubleshooting FAQ page and the main app homepage.

 

NEW DESIGNS

 

The company and the product is now in its late phase of launching to the public. Trying to find the right audience

Given that the app is available for testing to only select clinical users, we have tested the solution with only a few patients from our partnership clinic, PACE Clinic. This received

 

CREDITS

Codesigned with: Danielle West (Graphic Designer), Cheryl Tsui (Product Manager